IGPN - International Green Purchasing Network

Privacy Policy

Privacy Policy

International Green Purchasing Network (IGPN) respect your privacy and seek to protect your personal data. The following information describes how we gather and use data. The amount of information IGPN holds on you and how it is used depends on your relationship with IGPN and on what IGPN service you use, so some of the sections below may not be relevant to you.

What IGPN use your personal information for

IGPN collect and use your information to administer, support, improve and obtain feedback on our services and to detect and prevent faults, breaches of our network security, the law or our contract terms. We will also use all this information to assess what IGPN services may be of interest to individuals and organisations.

Personal Information IGPN collect

IGPN collect and update information about users of our services, suppliers, IT managers and other individuals IGPN deal with in our day-to-day operations. We may obtain this information via direct contact with you, from third parties such as your employer or another one of our suppliers and automatically via your use of our services.

Information you/others give us

This information includes your contact details, registration, support problems, details around participation in events, surveys and certain relevant details of your interests and preferences.

Storage methods and duration

IGPN may store your information in its databases for reference. The information may be retained and used by IGPN for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. This means we may retain information after an individual ceases to use IGPN services or after the individual has ceased interacting with us.

Passing your information to others in your own organisation

If your employer subscribed for the service on your behalf then we may pass certain information to your employer about your use of the service where your employer has a legitimate reason to receive it. Similarly if you are the point contact person in your organisation for a service, we may pass your contact details to those in your organisation for this purpose.

Passing your information to third parties

Except where the law permits or unless you specifically agree, IGPN do not sell or rent your personal data to others outside IGPN.

Cookies/Software agents

A "cookie" is a piece of software, which may be sent to your computer. Cookies enable us to collect information about how our web sites and services are being used and to manage them more efficiently. The cookie will track general usage patterns and technical information about your computer type and will not be used to identify you individually. You can turn off the ability to receive cookies by adjusting the browser in your computer but you should note that if you do so, this may materially distort the quality of service and data you receive. You therefore do this at your own risk.


You are given the opportunity to receive the IGPN newsletter by email. You can at any time choose to stop receiving the newsletter.

Advertising on our web sites

Where advertising is served on to our web sites there may be cookies used to collect technical information and generic usage information but third party advertisers will not be able to relate this to you as an individual without your consent.

Digital Signatures/Certificates

If the product you are using has digital certificates/certificate signatures then your name and related details may be displayed as part of any certificate issued to you. It will be seen by those to whom your certificate or signature is presented or who rely on it. Your details may also need to be entered into a related status directory of certificates issued.

Interception of mail

IGPN may intercept some mail and email addressed to individuals in IGPN. The reasons we may do this are related to security of IGPN, the staff and others, for detection and prevention of crime and to identify correct recipients or to make sure mail is dealt with during staff absence. In the case of emails, we may reject, delay or remove content from emails which have a nature, content or attachments which may disrupt our systems or because they may pose security issues such as viruses. We may also filter out emails which contain certain content on the basis that content is offensive or the email is unwanted or spam. In certain circumstances this may unfortunately result in "innocent" emails being affected but we do try and reduce such occurrences.

International Transfer of your information

Because IGPN services and IGPN are international, personal data may be made available internationally, including in countries which do not have data protection laws, or laws which provide as much protection as in the country of origin. We seek to require those to whom we transfer your data to protect it and your privacy. This way IGPN work to protect personal data transferred to countries which do not have data protection laws or whose laws are less strict.

IGPN forums

Users agree to comply with the rules and the Code of Conduct in order to maintain the quality of the user experience. IGPN will take complaints about other users’ conduct and privacy seriously and you can raise such complaints at any time via the Contact Us button.

Material you post on interactive forums in IGPN services will be posted alongside your user name and will be viewable by other users of the IGPN service in which your discussion is contained. In some limited circumstances we use extracts from forums to encourage others to join the service.


If you have any questions about IGPN privacy/data protection policy please contact . If you have a query regarding the use of data in a particular service, or you wish to see or change your data please contact . The law often allows you to write and ask to see and correct the information held about you, sometimes on payment of a fee.

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